Your commission check is short. Again. Here is how to fight for what you are owed.
Step 1: Document Everything
- Screenshot your comp plan (they change)
- Save CRM records of every deal
- Keep email confirmations of closed deals
- Track your own commission calculations
Step 2: Identify the Discrepancy
Common issues:
- Wrong deal amount credited
- Commission rate incorrect for tier
- Deal credited to wrong rep
- Clawback applied incorrectly
- Payment timing issues
Step 3: Escalation Path
- Sales Ops: Start here, they process commissions
- Your Manager: If Ops cannot resolve
- Finance: If it is a payment issue
- HR: If other channels fail
- Legal: Last resort for significant amounts
How to Communicate
- Be factual, not emotional
- Show your math clearly
- Reference specific comp plan language
- Request written response
- Set a reasonable deadline
💡 Pro tip
Track every commission payment yourself. Do not assume payroll is correct. Errors happen constantly and rarely favor the rep.
Bottom Line
Nobody cares about your commission as much as you do. Track it, verify it, and fight for it when it is wrong.
Track your commission accurately
Stop guessing. Know exactly what you are earning.
Try Comish Free →